1. Important Notice
BullRun (bullrunstore.com) is a marketing and informational website that promotes the dietary supplement Member XXL through an affiliate marketing model. It is important to understand that BullRun is not a seller, retailer, or producer of any product.
Our website provides product information and directs interested users to our authorised commercial partner's website via affiliate links. When you click on "Order Now" or similar buttons on our website, you are redirected to an external third-party website where the actual purchase takes place. Any transaction you complete is made directly with that commercial partner, not with BullRun.
As BullRun does not process orders, handle payments, arrange shipping, or manage inventory, we are unable to process, facilitate, or mediate product refunds, returns, or exchanges. All such matters fall under the sole responsibility of the seller from whom you made your purchase.
2. Refunds and Returns
Since all purchases are made through our commercial partner's website, any requests for refunds, returns, product exchanges, or order cancellations must be directed to the seller where your purchase was completed. BullRun has no authority over and accepts no responsibility for the refund or return policies of third-party sellers.
We recommend that you:
- Carefully review the refund and return policy of the seller's website before completing any purchase.
- Keep a copy of your order confirmation, payment receipt, and any correspondence with the seller for your records.
- Note the seller's contact details, which are typically included in your order confirmation email or available on their website.
3. How to Request a Refund
If you wish to request a refund or return a product, please follow these steps:
- Contact the seller directly: Reach out to the customer support team of the website where you made your purchase. Their contact information can be found in your order confirmation email or on their website.
- Follow the seller's return procedure: Each seller has their own refund and returns process. Please follow their instructions accordingly.
- Retain all documentation: Keep records of all communications, your order number, and any tracking information related to your return.
Please note that BullRun does not process, facilitate, or mediate refund requests. We are unable to intervene in transactions between you and third-party sellers.
4. What We Can Help With
Whilst we cannot assist with product refunds or order-related issues, BullRun is happy to help with:
- Questions about the content published on our website
- General information about Member XXL (such as descriptions, ingredients, and usage)
- Technical issues related to our website's functionality
- Queries about our Terms & Conditions or other policies
For any of the above matters, please visit our Contact page.
5. Contact Information
If you have any questions regarding this Refund Policy or need assistance with matters related to our website (not product refunds), please contact us:
- Email: [email protected]
- Address: 205 Archbishop Makarios Avenue, Limassol 3030, Cyprus
For product refunds, returns, or order enquiries, please contact the seller from whom you made your purchase directly.